Warranty FAQ


30 Days Money-Back and 12-Month Worry-Free Guarantee
You may return your undamaged product and packaging within30 days of purchase to receive a FULL REFUND for any reason.


Q1: How does customer claim the warranty?
Step1: Please offer your order number from INPHIC Official website or Amazon you bought the products.
Step2: Describe the problems, or upload some photos about the problem, send the issues you claim to [email protected]
Step3: Our support team will reply the issue, offer a solution within 24 hours.
Q1: When does the warranty begin to take effect?
A: It begins the day you place your order.
Q2: What is a valid proof of purchase?
A: You can tell us the order number or send us the screenshot of the order through AMZ or service e-mail.
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